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Thank You for Visiting Genesis Support.

We understand that you may have urgent questions or concerns and we are dedicated to providing you with the best service possible. Due to high demand, our support team is currently working on a first-come-first-serve basis.

We apologize for any inconvenience this may cause and thank you for your patience as we work to assist you as soon as possible. The response time is no longer than 48 hours.

However, please be assured that we are doing our best to address all inquiries in a timely manner. Your satisfaction is our top priority and we appreciate your understanding during this busy period.

If you have any questions about Genesis, please feel free to contact us through the help desk.

Create a Support Ticket

If you purchase any Done-For-You items, Please fill out the form below.

Click Here To Fill Out DFY Form

You can also send us an email to imlaunchhelpdesk@gmail.com along with your purchase details.